About us:
Hughston Clinic Orthopaedics has an exciting opportunity to join our family as a Medical Assistant at our Hendersonville clinic. 

At Hughston Clinic Orthopaedics, we put patients first. For over 75 years, Hughston has remained committed to providing high quality patient care. We have several locations in Nashville and the surrounding cities in Middle Tennessee.

Our mission is to provide world-class service for all our patients. We strive to be the best provider in orthopedic care, and continue to support and encourage our patients to resume a more active lifestyle. We are looking for candidates who put the needs of patients above all else, are ethical and honest, treat everyone with dignity and courtesy, and do the right things in the right way.

Hughston offers competitive pay plus comprehensive benefits, including Medical, Dental, Vision, Paid Time Off, Holiday Pay and more. Our 401(k) plan provides a company safe harbor contribution to help you get started in saving for your retirement.

Position Goal: 

Assist Physician(s) in Clinic with patient care activities. Complete administrative duties as required.

Position Responsibilities:

• Develop familiarity with the physician requirements for a productive clinic.
• Review and maintain charts to ensure completeness/EMR guidelines with reviewing clinicals.
• Escort patients with varied mobility capacities from waiting area to triage area.
• Maintain constant monitoring of schedules and patient flow during clinic to ensure maximum efficiency/organization.
• Review initial vital signs evaluation to include any lab specimens.
• Remove staples, sutures, and assist with minor surgical procedures as needed.
• Assist with placement, removal, and instruction of devices such as splints, immobilizers, braces, and bandages.
• Clean and sterilize equipment using approved techniques.
• Clean and stock exam rooms and change sheets on exam tables after each patient.
• Communicate restrictions and instructions to patients.
• Conduct follow-up calls to patients after surgery or other invasive procedures to document their progress.
• Communicate with outside facilities to schedule tests or surgery, having necessary orders, pre-cert, or referral information ready.
• Complete insurance, disability, and FMLA forms in a timely manner.
• Assist in administrative duties as required, including collection of past due balances when scheduling surgery; check in/check out; schedule appointments, procedures, and surgeries; pre-cert procedures; insurance verification; data entry; posting charges; and assisting secretaries.
• Utilize effective communication skills (written and verbal) interacting with co-workers, other clinic employees, supervisors, and outside vendors.
• Promote Hughston’s role in the community by greeting and interacting with all patients, families, visitors, vendors, and guests in a courteous and respectful manner.
• Provide support or relief for other staff as needed.
• Demonstrate confidentiality in all aspects to include both patient and non-patient issues.
• Reflect Hughston’s values with sensitivity to Hughston’s ethical and compliance principles in daily activities.
• Promote resolution of concerns and conflict by routing through correct mechanism or resolving the situation.
• Prioritize daily functions/tasks
• Display a willingness to put forth effort in problem solving.
• Other duties as assigned by management.

Experience: MA Certification or Minimum of one (1) year work experience as a Medical Assistant required. Orthopaedics experience preferred.
Education: High School or equivalent required. BLS certification required.
Special Qualifications: 

• Must be able to work independently.
• Must have working knowledge of HIPAA requirements.
• Must have knowledge of the health care field and medical specialty.
• This position may require travel to and from satellite clinics as assigned. Please note, if assigned for travel, this position will require a valid driver’s license and satisfactory Motor Vehicle Record upon hire (MVR will be screened on an annual basis).

The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.